Every Fleet manager receives from STROOHM full insights in all requests, offers sent & confirmed, projects planning date, certification and invoicing. This saves time for both of us. But also access is given to the Charge Point Management system to see the status of all chargers at employee's home or office and charging cards.

At STROOHM, we manage the electricity rate of the contract signed by Syndicus, ensuring the smooth invoicing of consumed electricity by individuals to the Syndicus. Our team oversees the entire process, guaranteeing efficient and reliable energy delivery under the agreed terms.

STROOHM has in house technical support team that solves problems remotely or via service technicians on site. We have good collaboration with our hardware partners to find a solution in case of a breakdown. With our FAQ, most of the issues can be solved immediatly by the employees.

At STROOHM, we take care of all warranty issues for our clients, in collaboration with various infrastructure manufacturers. We ensure that all transports and related administrative tasks are handled accurately and on time. For this service, we pass on all applied warranty conditions & tariffs from the manufacturers to our clients, with a limited administrative surcharge of min €50, capped at a maximum of €250.