Your charging card is the key to worry-free charging, but how do you keep it in top condition? With a few smart habits, you can prevent damage and hit the road worry-free.

How does your charge card work?

Your card contains a small antenna and an RFID chip that draw power from the charging station’s signal. This signal activates the chip, which then sends a unique code: “It’s me, and this is my key.” Once the charging station recognizes your key, charging begins. No batteries are required. The system is lightning fast and super energy efficient.

Because the antenna and chip are fragile, it is important to handle your card with care. Here are the biggest pitfalls and how to avoid them.

Biggest mistake: Leaving your card in the “storage compartment”

Many drivers leave their charging card in the car’s storage compartment, right next to their wireless charging phone. This is a big mistake! Wireless charging creates an electromagnetic field that can damage your card’s antenna. This is one of the most common reasons charging cards stop working.

Other risks to your charge card

• Physical damage: Your card is not designed to be bent or scratched. Store it in a safe place, such as a sturdy card holder.
• Heat and humidity: Avoid extreme temperatures and humidity. Do not leave your card in a hot car or expose it to water.
• Magnetic fields: Strong magnets can interfere with your card. Keep it away from magnetic clips or speakers.

Stroohm’s tips for a healthy charge card

• Keep it away from your phone: Never place your card near a wireless charger or in the same pocket as your phone. Use a dedicated card holder instead.
• Give it a permanent place: Keep your card safely in a wallet or holder to prevent accidental damage.
• Keep it clean: Wipe it with a soft cloth to remove dust and grease.
• Protect it from the elements: Keep it dry and away from extreme heat.

What if your card stops working?

No worries! If your card stops working, please let us know. We will send you a new one as soon as possible. Of course, prevention is always better than cure.

Charge with confidence, the Stroohm way

At Stroohm, we make things simple. Taking good care of your charging card helps prevent unnecessary problems and keeps your charging experience as smooth as the rest of our solutions. Keep it wisely and make sure you are always charged and ready to go.