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CREG's board table with average market prices per region are published monthly. Prior to each quarter, past rates are bundled per 3 months. STROOHM applies new tariffs each quarter, starting from ...

Check the connections: Make sure the plug is properly connected to both the car and the charging station. Also check for dust or dirt in the plug outlets. Reset the charging station: Turn off the main ...

Check the electrical connection: The power of your charging bay depends on the amperage (in amps) and the number of phase wires in your connection. For example, a 1-phase connection with 16 amps can ...

Synchronization issues: Sometimes it can take a while for all data to sync between the NRGkick and the LMS. Try restarting the app or system. Data storage: The NRGkick can store a limited number of ...

Check the connections: Make sure the plug is properly connected to both the car and the charging station. Check for loose connections or damage to the cable. Check the car's settings: Some cars have ...

Vehicle limitation: Some electric vehicles may limit charging power depending on battery temperature or charging status. Charging station settings: The charge point itself may be set to deliver a ...

Technical fault: The charging station may have a technical fault. Check if other charging passes do work on the same charging station. Non-activated charge card: Make sure your charge card is ...

- Firmware 6.3 or higher must be installed. - Active load balancing must be active- Load balancing must be connected to the p1 port of the digital meter. - The charging point must be wired (utp) ...

1. Rate setting Set rate: At a home charging station, this is the default CREG rate. The rate is charged to the person charging. 2. Payment by the user Users pay for charging through their charge card ...

The first time a refund is due, it may take 8 weeks. Afterwards, every 15th of the month, the reimbursement follows. Possibly your account number has not been entered correctly on our back office ...