My charge point is not delivering the expected power. What could be the cause of this?

  1. Vehicle limitation: Some electric vehicles may limit charging power depending on battery temperature or charging status.
  2. Charging station settings: The charge point itself may be set to deliver a lower power output, for example to avoid overloading the local power grid.
  3. Network constraints: If there are multiple charge points at the same location, a load management system may be active that distributes the available power among the different charge points.
  4. Technical problems: There may be a technical problem with the charging station or its connection. Oa not working load balancing can be a cause of reduced power.

If these steps do not help, contact Stroohm’s help desk at support.stroohm.be

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