1. Check the connections: Make sure the plug is properly connected to both the car and the charging station. Check for loose connections or damage to the cable.
2. Check the car’s settings: Some cars have settings that can affect charging. Check that there are no restrictions set in your car’s charging menu.
3. Check the power supply: See if the charging station is receiving power. Sometimes a fuse may have blown or there may be a problem with the power supply to the charging station.
4. Reset the charging station: Turn off the main switch in your meter box for 20 seconds and then turn it back on. This can help fix any temporary malfunctions.
5. Restart the charging session: Try restarting the charging session by unplugging and plugging it back in. Sometimes it helps to restart the car and the charging station.

If these steps do not help, contact Stroohm’s help desk at support.stroohm.be