My Alfen charge point no longer works. What can I do?

  1. Check the connections: Make sure the plug is properly connected to both the car and the charging station. Also check for dust or dirt in the plug outlets.
  2. Reset the charging station: Turn off the main switch in your meter box for 20 seconds and then turn it back on. This can help fix any temporary malfunctions.
  3. Check the power supply: See if there is voltage on the charging station. Sometimes a fuse may have blown.

If these steps do not help, contact Stroohm’s help desk at support.stroohm.be

Last updated byAnonymous