1. Check the electrical connection: The power of your charging bay depends on the amperage (in amps) and the number of phase wires in your connection. For example, a 1-phase connection with 16 amps can deliver up to 3.7 kW, while a 3-phase connection with 32 amps can deliver up to 22 kW.
2. Read the specifications of the charging station: Most charging stations have a specification plate that lists the maximum power output. This can vary depending on the type of charging station (e.g., 7 kW, 11 kW, 22 kW).
3. Use a load management system: If you have multiple charging stations, a load management system can help distribute the available power efficiently among the charging stations so you avoid overloading the grid.

If these steps do not help, contact Stroohm’s help desk at support.stroohm.be